Terms & Conditions

These terms explain how our website, handmade products, orders, and customer policies work. We have kept them practical, readable, and focused on the things that matter when buying from Table Rock Custom Baits.

We make fishing baits by hand, describe them as accurately as we can, and work to fill each order correctly. By using the site or placing an order, you agree to these terms and the related store policies. When something goes wrong, contact us and give us the opportunity to help.

Using Our Website

These Terms and Conditions apply when you visit the Table Rock Custom Baits website, create a customer account, contact us through the site, or place an order.

By using the website or completing a purchase, you agree to these terms and the related policies linked above. If you are placing an order for a business, guide service, club, retailer, or another person, you confirm that you are authorized to act for them.

Please provide accurate contact, payment, billing, and shipping information. You are responsible for protecting the password and login information associated with your customer account.

Handmade Product Expectations

Table Rock Custom Baits products are handmade. Small differences in color tone, flake placement, translucency, finish, softness, shape, or other details may occur between individual baits and production runs.

We work to make each order consistent with the product description, selected options, and examples shown on the website. Normal handmade variation is part of custom bait production and is not automatically considered a defect.

Product Information And Pricing

We try to keep product descriptions, photographs, quantities, sizes, colors, options, prices, and availability accurate and current.

Occasionally, a description, photograph, price, option, inventory status, or other website detail may contain an error. We may correct errors and update information when they are discovered.

If a meaningful error affects an order you have already placed, we will contact you when reasonably possible. You may be offered a correction, an alternative product, or cancellation of the affected item for a refund.

Prices are shown in United States dollars. Applicable shipping charges, discounts, and taxes are calculated or displayed during checkout.

Orders And Payment

Submitting an order is a request to purchase the selected products. An automated confirmation means that the order was received, but we may still need to review availability, production details, payment status, or unusual order selections.

We may contact you when an order needs clarification, contains conflicting selections, includes an unavailable material, appears fraudulent, contains an obvious pricing error, or cannot reasonably be completed as submitted.

We may refuse or cancel an order for a legitimate reason. If payment has already been collected for an order or item we cannot fulfill, the affected amount will be refunded.

Payment must be authorized through one of the payment methods offered during checkout. Payment processing may be handled by third-party providers under their own terms and privacy practices.

Production And Shipping

All orders are handmade to order and ship with tracking as soon as possible. Orders usually ship within 7–10 business days, but production may take longer depending on order volume, promotions, holidays, product complexity, or material availability.

Orders ship from Missouri. Most packages are sent through the United States Postal Service, although we may use UPS or FedEx when another carrier is a better fit for the package or destination.

Shipping is a flat rate of $6 on orders under $50. Orders of $50 or more receive free shipping.

Production estimates do not include carrier transit time and are not guaranteed delivery dates. Weather, carrier volume, service interruptions, incorrect addresses, and other events outside our control may affect delivery.

Complete details are available in our Shipping Policy.

Changes, Cancellations And Returns

Contact us as soon as possible if an order needs to be changed or canceled. Because products are handmade to order, we cannot guarantee that an order can be changed or canceled after production begins.

Custom colors, color matching, special pours, one-off requests, and other products made specifically to a customer’s instructions may become noncancelable once materials have been prepared or production has started.

Returns may be uncommon with fishing baits, but we want to hear from you when an order arrives damaged, defective, incorrect, or otherwise needs attention.

Contact us within 14 days of delivery before sending anything back. Approved unused and unopened standard catalog products may be returned under the conditions described in our Returns & Refunds Policy.

Product Use And Fishing Results

Our products are fishing lures and fishing-related products. They are not food and should not be eaten. Keep baits, hooks, jig heads, packaging, scent products, and other fishing equipment away from young children and pets.

Customers are responsible for using suitable equipment, inspecting their tackle, and following applicable fishing, boating, access, and environmental regulations.

We design baits to provide useful profiles, colors, shapes, and actions, but fishing results depend on many things we cannot control. Product descriptions, fishing suggestions, photographs, testimonials, and customer reports are not promises that a particular product will catch a particular fish or produce a specific result.

Reviews, Photos And Website Content

Customers are welcome to leave honest reviews and feedback. Reviews must not contain unlawful content, threats, private information, impersonation, or material that belongs to someone else without permission.

Reviews submitted through the website may be displayed with the related product. We will ask before using a customer’s fishing photograph or personal story in separate advertising, promotional email, or social-media content unless it was clearly submitted for that purpose.

The website’s original text, product photographs, graphics, logos, branding, product names, design elements, and other content are owned by or licensed to Table Rock Custom Baits. You may view and share links to the website, but website content may not be copied or commercially reused without permission.

Website Availability And Responsibility

We work to keep the website accurate, secure, and available, but websites occasionally experience maintenance, errors, service interruptions, or third-party outages.

To the fullest extent permitted by law, Table Rock Custom Baits is not responsible for indirect or consequential losses arising from use of the website or products, including lost fishing opportunities, tournament results, travel expenses, lost profits, or loss of data.

For a claim directly connected to a product order, our responsibility will generally not exceed the amount paid for the affected product or order. These limits do not apply where they are prohibited by law or to rights and remedies that cannot legally be limited.

Changes, Missouri Law And Questions

We may update these terms when our website, products, policies, services, or legal obligations change. The current version will be posted on this page with a revised date.

These terms are governed by the laws of the State of Missouri, except where applicable consumer law requires otherwise.

Before beginning a formal dispute, please contact us and give us a reasonable opportunity to understand the issue and work toward a solution. Many order problems can be resolved more quickly when we have the order number, photographs, tracking information, and a clear explanation of what happened.

Our Privacy Policy explains how customer and website information is handled.

Questions? Talk To Us.

Questions about these terms, a product, or an order can be submitted through our Contact page.

Include your name and order number when the question concerns a purchase. The more clearly we understand the issue, the more effectively we can help.

Table Rock Custom Baits
Branson, Missouri, United States