Shipping Policy
Every Table Rock Custom Baits order is handmade to order and shipped with tracking as soon as it is ready. Here is what to expect from the time you place your order until it reaches your door.
Handmade To Order
All Table Rock Custom Baits orders are handmade to order. We begin making and preparing your baits after the order is received rather than pulling every item from a shelf of mass-produced inventory.
Orders usually ship within 7–10 business days. Production may take longer during periods of high order volume, large releases, promotions, holidays, or unusually large and detailed orders.
The 7–10 business-day period is our normal production and handling estimate, not a guaranteed delivery date. Carrier transit time begins after the finished order leaves our Missouri location.
Shipping Rates
- Orders under $50 ship for a flat rate of $6.
- Orders of $50 or more qualify for free shipping.
- The shipping charge or free-shipping qualification will be shown during checkout before payment is completed.
Carriers And Tracking
Most orders ship through the United States Postal Service. We may use UPS or FedEx when the package size, destination, delivery conditions, or current carrier service makes one of those options a better fit.
Tracking information is provided after the order has been completed, packaged, and prepared for carrier pickup. A tracking number may be created before the carrier performs its first physical scan, so tracking can take some time to begin showing movement.
Ships From Missouri
Table Rock Custom Baits orders are made, packaged, and shipped from Missouri. Delivery time after shipment depends on the carrier, destination, weather, seasonal volume, and other conditions outside our direct control.
Address And Order Changes
Please review your shipping address and order details carefully before completing checkout. If something needs to be changed, contact us as soon as possible.
We will make a reasonable effort to update an address or order before shipment, but changes cannot be guaranteed after production has begun, a shipping label has been created, or the package has entered the carrier’s system.
Customers are responsible for providing a complete and accurate deliverable address. Additional shipping charges may apply when a package must be resent because the original address was incomplete or incorrect.
Lost, Damaged, Or Delayed Packages
Carrier delays occasionally happen, especially during severe weather, holidays, and periods of unusually heavy shipping volume. Tracking information is usually the best source for the package’s current status.
If a package appears to be lost, arrives damaged, contains the wrong item, or presents another delivery problem, contact us. We want to understand what happened and help work toward a reasonable resolution.
For damaged packages, please keep the packaging and provide clear photographs of the shipping container, label, damage, and affected products. Those details help us document the issue and work with the carrier when necessary.
Need Help With An Order?
Contact us through our Contact page and include your name, order number, and a brief description of the issue.
We are a custom bait maker, not a warehouse operation. We will give you the clearest information we can about your order and help when something does not go as expected.
